Client Support
Already a Glimpse Networks client? Here are the two fastest ways to get help.
Open a ticket
Email support@glimpsenetworks.ca and our helpdesk opens a ticket automatically. A confirmation with your ticket number comes back right away.
Four things speed up the fix: what you were doing, the exact error message or a screenshot of it, how many people are affected, and the best number to reach you.
Call us
For anything urgent, an outage, a suspected security incident, or anything stopping your team from working, call (778) 819-2818.
Clients on managed plans have 24/7 emergency coverage on this number.
Not a client yet?
If you're dealing with an IT problem and have nobody to call, start with a free assessment of your environment. We'll tell you what we find either way.
Book a Free IT Assessment