Client Support
Already a Glimpse Networks client? Here's the fastest way to get help.
Open a ticket
Email support@glimpsenetworks.ca and a ticket is created in our helpdesk automatically. You'll receive a confirmation with your ticket number right away.
To help us resolve it faster, include: what you were doing, the exact error message (a screenshot is perfect), how many people are affected, and the best number to reach you.
Call us
For anything urgent — an outage, suspected security incident, or anything stopping your team from working — call (778) 819-2818.
Clients on managed plans have 24/7 emergency coverage on this number.
Not a client yet?
If you're dealing with an IT problem and don't have an IT partner, we can help — starting with a free assessment of your environment.
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