Managed IT Services in Vancouver
Running IT in-house means hiring for it, licensing tools for it, and covering it every time that person takes a vacation. Glimpse Networks is a managed service provider (MSP) in Vancouver. We become your IT department, or work behind the one you already have, for a predictable monthly fee.
We monitor and maintain your servers, workstations, network, and cloud services around the clock, so most problems get fixed before anyone files a ticket. Our Sophos, Veeam, and Microsoft partnerships put the tooling large enterprises run into a 30-person office, without the headcount that usually comes with it.
What's included in our managed IT services
24/7 monitoring & proactive maintenance
We watch your infrastructure day and night, patch on a schedule, and act on warning signs before they turn into outages.
Unlimited helpdesk support
Your staff reach a local technician by phone, email, or chat. It's the same people every time, so nobody re-explains your setup.
Managed cybersecurity
Sophos endpoint protection, email security, and managed detection and response (MDR), included in every plan rather than quoted as an upgrade.
Backup & disaster recovery
Veeam backups for servers, workstations, and Microsoft 365, with scheduled test restores so you know recovery works before you need it.
Vendor management
One number to call. We chase your internet provider, phone vendor, and software vendors so your office manager doesn't have to.
vCIO strategy & budgeting
Quarterly technology reviews, a written roadmap, and budget forecasts that match where the business is actually going.
Managed IT Services: frequently asked questions
How much do managed IT services cost in Vancouver?
Most Vancouver businesses pay a flat monthly fee per user or per device, usually 30 to 50% less than hiring in-house IT staff. The number depends on your user count, infrastructure, and how much security you need. A free assessment gets you a fixed quote with no per-incident surprises behind it.
What size of business do you support?
Small and mid-sized businesses across the Lower Mainland and Fraser Valley, typically 10 to 250 employees. That includes offices where most of the team is hybrid or fully remote.
Can you work alongside our existing IT staff?
Yes. Many clients use us as co-managed IT: your internal team keeps day-to-day ownership while we supply monitoring, security tooling, escalation support, and after-hours coverage behind them.
How quickly can you respond to issues?
We triage critical issues immediately under your service level agreement, and most support requests close the same business day. Monitoring catches a good share of them first, which means you never see the ticket at all.
Related services
IT Support & Helpdesk
Responsive helpdesk and on-site support from local technicians, with guaranteed response times and no ticket black holes.
Learn moreCybersecurity
Sophos-powered protection: managed detection & response, endpoint and email security, firewalls, and employee security training.
Learn moreIT Consulting & vCIO
Executive-level technology guidance: roadmaps, budgets, security posture, and project leadership, without a full-time CIO salary.
Learn moreGet your free IT assessment
We review your infrastructure, security, and backups, then hand you a plain-English report of what's solid and what's at risk. No cost, no obligation.