Managed IT Services in Vancouver, BC
From law and accounting firms in the downtown core to creative studios in Gastown and Mount Pleasant, clinics along the Broadway corridor, and non-profits across the east side — Vancouver businesses run on technology, and most can't afford a full-time IT department. Glimpse Networks is their IT department: proactive management, enterprise-grade security, and responsive local support for one flat monthly fee.
We're not a call centre in another time zone. Our technicians work across Vancouver every week, and our infrastructure does too — we operate our own rack in the Cologix VAN3 data centre on the east side, where we also offer server colocation and host GN Cloud, our Canadian private cloud storage.
IT support built for how Vancouver works
Downtown & office towers
We support teams in high-rise offices across the downtown peninsula — coordinating with building management for access, and doing most work remotely so you're not paying for travel time and parking.
Professional services & clinics
Law, accounting, engineering, and healthcare practices have confidentiality and compliance obligations. We manage security, backups, and document systems with PIPEDA and BC PIPA in mind.
Infrastructure in the city
Our colocation rack lives in Vancouver's Cologix VAN3 facility — Tier III-constructed and seismically upgraded. If you have servers in an office closet, we can move them somewhere safer, ten minutes from downtown.
Hybrid and remote teams
Vancouver leads the country in hybrid work. We set up secure remote access, Microsoft 365, and device management so your team works safely from anywhere — office, home, or the Seawall.
Popular services in Vancouver
Managed IT Services
Complete, flat-rate IT management: proactive monitoring, patching, helpdesk, security, and strategy — so your team can focus on the business.
Learn moreCybersecurity
Sophos-powered protection: managed detection & response, endpoint and email security, firewalls, and employee security training.
Learn moreIT Support & Helpdesk
Responsive helpdesk and on-site support from local technicians — with guaranteed response times and no ticket black holes.
Learn moreBackup & Disaster Recovery
Veeam-powered, ransomware-proof backups for servers, endpoints, and Microsoft 365 — with recovery plans we actually test.
Learn moreSee all eight service areas, or read our plain-English guide to managed IT pricing.
IT support in Vancouver: frequently asked questions
Do you provide on-site IT support in downtown Vancouver?
Yes. Most issues are resolved remotely within minutes, but when hands-on work is needed — network hardware, workstation swaps, office moves — our technicians come to you, anywhere in the city. Every managed plan includes guaranteed response times with monthly reporting.
We're a small Vancouver firm of 10 people. Are we too small?
No — businesses of 10 to 250 people are exactly who we serve. Small firms are the most common ransomware victims precisely because they lack IT staff, so every plan includes security and tested backups from day one.
Can you host our servers in Vancouver instead of our office?
Yes. We offer colocation from 1U to a full private rack in the Cologix VAN3 data centre in Vancouver, with our team as your remote hands — a big upgrade from a server closet with a consumer UPS.
Does our data have to leave Canada?
No. Between GN Cloud (our Nextcloud-based private cloud hosted in a Canadian data centre), Canadian Azure regions, and Vancouver colocation, we can keep your data resident in Canada end to end — which matters under PIPEDA and BC's PIPA.
Get your free IT assessment
We'll review your infrastructure, security, and backups — then give you a plain-English report of what's solid and what's at risk. No cost, no obligation.